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Online Casino Games - Rules Explained

Jacks or Better Multi-Hand

Go for a pair of jacks

The aim of playing Jacks or Better Multi-Hand is to get the best possible five-card poker hand. Unlike online blackjack and other card games, you are not playing against the dealer or anyone else. You will earn a payout award if you have a Pair of Jacks or better in your hand.

The better the hand, the bigger the payout award.

You can play up to 100 hands in Jacks or Better Multi-Hand Poker.

How to Play:

  • Choose the number of hands you wish to play from the menu on the top left of the screen. You can play 1, 4, 10, 25, 50 or 100 hands.
  • Set the coin value by using the +/- buttons on the bottom of the screen.
  • Press Bet to add a coin to the Bet Per Hand. You can bet up to five coins on each hand.

Note: Total Bet = Number of Hands x Bet Per Hand.

Note: The Payouts on the left of the screen will increase as you add coins to the Bet Per Hand.

  • Press Deal or Bet Max when you are ready to play. Pressing Deal will play the game with the current bet. Pressing Bet Max will deal the cards with five coins placed on the Bet Per Hand.

Five cards are dealt initially. Choose which cards to hold by pressing the Hold buttons underneath each card. Cards will be held across all the hands you have selected to play.

Note: Pressing Hold again will deselect a card.

  • Press Draw to deal the final cards. Each hand will be dealt different cards, which are added to the ones that you initially held.

Note: Any hands containing a Pair of Jacks or better will be highlighted on screen. The payout awards are accumulated and displayed as a total win.

Note: A winning round will activate the Gamble Feature, which is explained in a section below.


The payouts for winning hands are shown on the left of the screen. To calculate the value of a winning hand, multiply the figure by the coin value.

After a round, winning hands will be highlighted on the Paytable. You can hover your cursor over the Paytable to see the award for that specific hand.

Note: The Paytable will change for each number of coins that you bet on each hand.

The full Paytable, showing payouts for all possible coin bets, can be accessed via the button on the top right of the screen.

Gamble Feature:

When a round ends, you can select Deal to play again or Gamble. Selecting Gamble will launch the Gamble Feature, which lets you try to double up your winnings.

A new screen will be launched when you select Gamble. It features five cards face down. The leftmost card is the dealer’s card. You will be given the following options:

  • Double = reveal the dealer’s card and play the Gamble Feature.
  • Collect = bank your winnings and exit the Gamble Feature.

If you press Double, the dealer will reveal their card. You must select one of the other four cards, with the aim of revealing a higher card than the dealer’s card.

  • A correct guess will double your winnings.
  • An incorrect guess will forfeit your winnings and end the feature.
  • A card of the same value will result in a tie. Your winnings are returned and you can Double again or Collect.

If successful, you can continue to double up until the maximum double limit has been reached. This information is displayed on the Game Feature screen.

Pressing Collect or guessing incorrectly will end the Gamble Feature.

Please note:

  • An Ace is the highest card in the Gamble Feature.
  • You cannot Collect when the dealer has revealed their card.

Return to Player:

The theoretical RTP (Return to Player) for Jacks or Better Multi-Hand video poker is 97.30% when playing with five coins and 96.06% when playing 1-4 coins.


The following buttons appear on screen:

Hands – opens the menu to choose the number of hands played per round.

Paytable – opens the Paytable screen, which shows all possible payouts for the game.

+/- coin value – sets the value of the coin.

Bet – adds another coin to the Bet Per Hand.

Deal – starts the game/deals the cards.

Draw (replaces Deal) – deals the second round of cards.

Bet Max – deals the cards with the maximum of five coins placed on the Bet Per Hand.

Gamble – launches the Gamble Feature.

Shortcut Keys:

If you wish, you can play the game using your keyboard in the following ways:

Tab – moves across and highlights the game buttons.

Enter – selects the button that is currently highlighted (like clicking on it).

Numbers 1-5 – holds/deselects the cards for the next draw. 1 corresponds to the leftmost card, 2 to the second from the left and so on.

Esc – exits the game and returns to the main menu.

Casino Toolbar:

The Casino Toolbar runs along the upper and lower edges of the screen. It contains the following buttons and displays:

Game Balance – shows your current available balance to play online casino games.

Cashier – press to open the main banking menu. You can use the Cashier for deposits and withdrawals.

Play for Real Money – click to play Jacks or Better Multi-Hand poker for real money at William Hill Casino. This button is only active on the Toolbar when you are playing in Fun Mode.

Menu – select to access the following tools and help options:

  • History – view results of recent games.
  • Options – change settings, including audio and graphics.
  • Help – open this help document.
  • Online Support – access online customer support.

Close – click to close the game tab and return to the main menu.

Quick Deposit – use this tool to make quick deposits without opening the Cashier. The Quick Deposit Menu may appear in a pop up window (once only each session) if your balance is running low.

Gadget Bar – the Gadget Bar will appear on the right of the screen when at least one gadget is enabled. You can use it to play casino mini games, or check out the latest bonus offers and promos at William Hill.

Note on Disconnections:

If you lose internet connection in the middle of a round, you will be redirected back to the game when you log into the casino to continue playing from where you left off.

If you lose internet connection in the Gamble Feature and the dealer has revealed their card, you will be redirected back to the feature when you log into the casino to continue playing from where you left off.

If you lose internet connection in the Gamble Feature and the dealer has not revealed their card, your winnings will be automatically collected.

Note on Malfunctions:

A game malfunction will void all bets, with the stake returned to the player.

How to play casino games

Here's a rundown of some of our most popular online casino games, including how to play them, and which offers the highest payouts.

Online slots

Online slots are played more than any other online casino games. They’re relatively simple to play, which makes them a great option for beginners. Slots can also offer large payouts, particularly for a jackpot win.

Playing slots online is very straightforward. The simplest form of online slots are three-reel slots, which are based on the traditional fruit machines you may have seen in arcades. In these slots, you’ll see three columns and three rows of symbols, with the middle row being the payline. You place your bet and spin the reel, and if you get a winning combination, you win the amount stated on the paytable.

There are many other kinds of slots online available at William Hill Canada, such as five-reel slots and video slots, but they essentially work in the same way. While the odds of winning at slots are slimmer than other online casino games, they do allow you to play with small stakes on a wide variety of slots. Slots with a jackpot offer a larger prize pool, so let’s have a look at those next.

Jackpot slots

The main difference between regular online slots and jackpot slots is that the former have a lower maximum payout. With jackpot slots, however, there are larger top prizes, sometimes offering up to a seven-digit win on just a single spin.

While 'jackpot' can refer to a fixed huge cash prize awarded during jackpot games, the term is also used to describe progressive slot games. For fixed jackpot slots the size of the jackpot is, well, a fixed amount. With a progressive slot, the size of the jackpot increases each time a player places a bet on the game. Progressive jackpot slots are a great way to add to your online gambling experience. These games can offer some of the most exciting experiences of all casino games, as they provide you with the chance to win the biggest payouts you'll find online.

Online roulette

Online roulette games consist of a wheel with spaces that are either red or black and are numbered from 1-36. This popular game is easy to learn and even easier to play. All you need to do is predict where the ball will land and place your bet. The roulette wheel then spins, and if it lands on where you placed your bet, you win.

You may think that only one variant of roulette exists in online casinos, as this is typically the case at real-world casinos. However, at William Hill Canada, you’ll find multiple variants available, including a European version with one zero, and an American version with two. You’ll also find a French version that offers slightly improved odds if you bet on an even-money proposition.

Online blackjack

To win at online blackjack, you need a higher number than the dealer without exceeding 21. You are dealt two cards and can ask for another card as many times as you want before you reach 21.

One of the great things about playing online blackjack is the number of variants available. At a real-world casino, you’re restricted to just one or two games, but you'll find more here at William Hill Canada, including Blackjack Scratch, Royale Blackjack, and Blackjack Super 21.

Live casino games online

This is where online casino technology really comes into its own. Some players enjoy the thrills provided by a real-life casino but also enjoy the convenience of playing online. Live casino offers the ultimate experience to these players. The only difference between playing live casino at home and playing at a land-based casino is that with the former, the action is live-streamed to your device.

You’ll be playing at real tables, with real cards, and with real croupiers dealing your cards or spinning the wheel. Depending on the game, you'll also be playing with other players from all over the globe. With the ability to enjoy live chat with both players and the dealer, live casino offers a fantastic opportunity to enjoy an immersive experience while playing your favourite casino games online.

Enjoy free online casino games with casino bonuses

An online casino bonus is a great way to boost your balance with extra funds and make playing your favourite online slots even more fun. Casino bonuses come in a number of different forms and are applicable to a variety of online casino games.

Almost all casinos bonuses are subject to their own terms and conditions, but what you get back is certainly worth it. If you look at our current bonuses, you’ll see our welcome offer, along with any other offers we may have available. There isn’t a one-size-fits-all bonus, so just make sure to keep your eye on our bonus page in order to enjoy our selection of games the fullest.