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Online Casino Games - Rules Explained

Deal or No Deal: The Big Draw

LiveGameshowDeal or No Deal

Deal or No Deal: The Big Draw Live

Deal or No Deal: The Big Draw is an exciting and action filled live Bingo gameshow, featuring 2 draws (main game and side game) and hosted by our talented live presenters who will take you through the whole game as you look to beat the banker!

The objective of this online casino game is to collect as many balls that match the numbers on the cases in your ticket, whilst retaining as many big prizes as possible as you progress up the multiplier bar to unlock the Deal or No Deal Bankers offer feature.

From there on you can buy more balls and look to progress further up the multiplier bar, or accept the Banker’s offer by taking the Deal, or open your case with No Deal.

You might even have had your eye on one of the cases in your ticket. Choose Switch Case to switch that with your own case.

During each Big Draw we will fire up the machine and draw live 20 initial balls from the machine. Each ball will have its own unique number which could match any of the cases in your main ticket.

Following this initial draw there will be up to 2 subsequent draw rounds where each time additional 6 balls can be drawn to a maximum of 32 balls overall. Your goal is to get as many corresponding numbers eliminated from your game ticket as possible to become eligible for the Banker’s offer.

For every ball collected that matches to your main ticket after unlocking the Banker’s offer you will be awarded with a multiplier, which will boost your possible prizes further.

Note that Casino allows up to 1,000 simultaneous players.

Game flow

  • To participate in the game, you need to purchase a ticket. The prize amounts are updated according to the cost of the ticket. Press on the Buy button confirms your ticket and ensures a participation in the game round.
  • As soon as you have bought the ticket, you are assigned a ticket with 16 potential winning numbers, in the form of Deal or No Deal cases. When the game round begins, 15 are randomly assigned to the main game’s 3x5 game grid, and one is assigned to you as Your Case.
  • If there is still betting time left, you have the option to buy a boost for any or all the prizes (see Rules for more info).
  • As soon as you have purchased a ticket, you can buy cards to participate in the side game (see the Rules for more info).
  • During the betting round, the timer in the game window shows precisely how much time you have left until the betting round ends and the game round starts.
  • The full game round consists of one initial ball draw and up to three (3) action rounds. During the initial draw, 20 balls are drawn from the machine. During action rounds, six (6) extra balls are drawn. Exception is the last action round, which is the Banker’s final offer stage and no balls are drawn. In total, 32 balls can be drawn during the whole game round.
  • If the number on the ball matches the number on the case, this case is opened and eliminated from the game (the grid), also meaning the prize (shown in two columns at the sides of the screen) is removed from the game.
  • After seven (7) cases have been eliminated from your ticket (indicated on the progress bar in the game UI), the Banker offer round happens.
    • The Banker makes you an offer, which you can take or reject.
    • The amount you are offered depends on the prizes still in the game and it may change each round.
    • You are also offered to buy extra balls.
    • Note that if you do not choose one of the options presented to you, the “no deal” choice is made for you (see the Rules for more info).
  • Banker’s offer round can occur several times, until the moment when all the balls have been drawn from the machine or there are no more cases left.
  • When you are not yet eligible for the Banker’s offer, during the first and second action rounds you get the offer for extra balls to continue to play. The extra balls may be offered free of charge or for a price, depending on how many matches you have (see the Rules for more info).
    • When the balls are offered for free, the game continues automatically.
    • If you choose not to buy extra balls, the game is ended for you. Note that the extra balls option is not available after all the balls have been drawn from the machine or there are no more cases left.
  • If you decide to get extra balls and eight (8) cases have been eliminated from your ticket, you become eligible for multipliers that boost your prize.
  • When you take the Banker's deal or open your case, the money is immediately paid to your Balance and the game round is over for you.
  • Any wins from the side game are paid out after the game round has ended.
  • When the game round is over you can continue to watch the game or proceed to buy a new ticket for the next round.
  • To skip a turn, simply do not purchase a ticket.
  • You also have the option to pre-purchase a ticket for the next round during the early betting round. During the early betting round, the timer shows approximate time until the start of the next game round, meaning it covers all the action rounds left from ongoing game, plus the regular betting round of the upcoming game. Therefore, depending on the game state, the time displayed may decrease suddenly. See the Rules for more info.


Prize Boost

If there is still betting time left, you have the option to buy a boost for your prizes.

You see a screen with two columns of prize amounts, five (5) cases with boosters and a Boost Bet field. The boost amounts (in the cases) change proportionally when you increase/decrease your bet in the Boost Bet field. The bet you make to boost your prizes is taken from you balance immediately.

To boost a prize:

  • Define the bet amount in the Boost Bet field
  • Select a prize from the columns
  • Choose a case with a booster

Note that the cases with boosters are shuffled before the boost is applied to the prize. You can boost multiple prizes during the betting time.

If you change your bet before the boost is applied, new boosters are shown, and you need to start over.

Extra Balls

After the initial batch of 20 balls have been drawn, you may be presented with an option to get another batch of six (6) extra balls:

  • If after the initial draw you have 4 (four) or less matches on your ticket, the balls are offered for free.
  • If after the first extra balls draw you have 3 (three) or less matches on your ticket, the balls are offered for free.
  • If you have more matches or you are eligible for the Banker's offer, the balls are offered for a price.

When the balls are offered for a price, the price is shown in the game UI and it may vary depending on your game state.

If you do not choose extra balls and you are not yet eligible for the Banker’s offer, the game round is over for you.

Banker’s Offers

Deal and No Deal

A progress bar in the game UI is always visible and it shows your progress towards the point where you are eligible for the Banker’s offer. The Deal or No Deal offer is presented to you when seven (7) cases have been eliminated from your ticket.

You can:

  • Take the deal and accept the Banker’s offer
  • Not take the deal and open your case
  • Buy extra balls to continue to play

The amount you are offered depends on the prizes still in the game and it may change each deal round. If you do not choose one of the options presented to you, the “no deal” choice is made for you.

Banker’s Final Offer and Case Switch

If you have received the Banker’s final offer (32 balls have been drawn), you can:

  • Take the deal and accept the Banker’s offer
  • If there are cases left, not take the deal, switch Your Case with another one and claim the prize in the new case
  • Not take the deal and open Your Case

Case switch means that you are offered another action round: you can select a case available on your ticket and swap it with your initial Your Case. An animation shows how the cases are swapped, the new case is opened, and you claim the prize inside. If you do not choose a new case during the case switch, your initial case is opened, and you claim the prize inside.


A progress bar in the game UI shows when you are eligible for multipliers that boost the prizes still in the game (the multipliers are also shown). The more cases get eliminated from your ticket, the bigger the multipliers are: first multiplier is unlocked when the eight (8th) case has been eliminated and the multipliers increase with each following eliminated case. Multipliers are: x2, x3, x4, x5, x6, x7, x8 and x25.

Side Game

Purchase up to 20 cards with 3x3 number grid and win money when a horizontal, vertical or diagonal line is fully crossed out.

Only the 20 balls drawn during the initial ball draw participate in the side game: numbers are crossed out on the side game’s cards and your payout depends on how many lines you manage to fully cross out. Your side game bets, wins and line payouts are visible on the side game panel.

Early betting time and ticket pre-purchase

When the previous game is still on-going, the early betting time is opened, allowing you to pre-purchase a ticket for the next round, boost prizes and buy side game cards. The early betting time is available if:

  • the game show is about to start;
  • you joined the game after the betting round (during one of the action rounds); or
  • you played the game and it ended for you, but there are still action rounds taking place for other players.

The early betting time ends when the previous game ends and new betting round starts. The timer indicating the end of the early betting time is approximate and calculated based on the regular round duration. Depending on the game state and the number of players left in game, the round may end early and the next betting round may start sooner than the timer indicates, i.e. the timer may suddenly switch to a smaller value. Nonetheless, when the regular betting round starts, you have the normal amount of time to buy the ticket, boost prizes and buy side game cards.

Return to player and prize values

The theoretical percentage return to player (RTP) is 98.45% for the main game and 95.38% for the side game.

Prize values and multipliers

The prize values you see on the screen are generated by multiplying your main game ticket value with coefficients listed in the table below. If you change the value of the ticket, coefficients are applied on the new value and your prize amounts are updated.


Also, as you progress along the multiplier bar, the following multipliers become available: x2, x3, x4, x5, x6, x7, x8 and x25. As soon as you reach a multiplier, it is applied on your prizes and you see new values on the screen.

Limit ranges

The limit ranges displayed next to the table name in the Lobby and on the game table UI correspond to the main ticket price limits.

Free Main Game Ticket

If enabled by the service provided, you may use the free tickets awarded to you to enter the main game. Note that you still need to use real money from your Balance to buy Prize Boost or extra balls.

UI Elements

Opens the tutorial panel where you can see an introduction to the game.


The button opens the Settings menu.

  • Game Settings - Allows you to enable or disable different features and tooltips.
  • Audio Settings - Allows you to mute and unmute game sounds and dealer’s voice and change sound volume.
  • Audio Settings - Allows you to mute and unmute game sounds and change sound volume.
  • Video Settings - Allows you to change video stream quality.
  • Game History - Allows you to access full information about your previous game history.
    If you find the data provided in the Game History insufficient, please request a more detailed overview from your service operator.
  • Help - Opens the Help and Rules files that you are currently reading.
  • Support* - Allows you to contact the Customer Support team.
    * This option may not be available in your region.
BalanceDisplays your current game balance. This is the money you can use to play the game.

Opens the Cashier window, where you can make deposits, withdrawals, see your transaction history, etc.

If enabled by your service provider, allows you to send emoticons and stickers to the chat.

Gives a tip* to the dealer.
* Option is available only if enabled by your service provider.

Loads the Lobby where you can join another table.

Live Bets Disclaimer

We make every effort to ensure that the information that is displayed to you and on our website with regards to the events is accurate. However, this is to be used for guidance purposes only. Due to the nature of these events and due to live transmissions potentially being delayed, we assume no liability for any information, including the score and time of game, being incorrect. Please ensure that you refer to the specific betting rules to see how bets are settled in particular markets. Note that this delay varies between customers and may depend on the setup from which they are receiving the data or pictures.

Live video feeds: Due to the nature of the Internet, video latency may occur. The game has been designed to ensure that players do not have advantage nor are in disadvantage due to the potential latency.

Note on malfunctions: A malfunction voids all pays and plays.

Note on rounding: Bets are always rounded down from the third decimal point. When you are refunded, and the money is transferred to your account balance, any amount smaller than 0.01 is rounded down.

Note on unresolved actions: Unpaid actions are canceled after 90 days.

Note on interrupted games: Unresolved interrupted games will be automatically resolved after 72 hours according to the optimal strategy where no additional funds are taken from your account.

Note on disconnections: If you are disconnected from the game due to a connection problem, you cannot join the table until the ongoing game round has ended. If enabled by the service provider, you will be directed to an offline game where you can resolve the game round. If not enabled, the game is automatically resolved for you and you can see the results in the game history.

How to play casino games

Here's a rundown of some of our most popular online casino games, including how to play them, and which offers the highest payouts.

Online slots

Online slots are played more than any other online casino games. They’re relatively simple to play, which makes them a great option for beginners. Slots can also offer large payouts, particularly for a jackpot win.

Playing slots online is very straightforward. The simplest form of online slots are three-reel slots, which are based on the traditional fruit machines you may have seen in arcades. In these slots, you’ll see three columns and three rows of symbols, with the middle row being the payline. You place your bet and spin the reel, and if you get a winning combination, you win the amount stated on the paytable.

There are many other kinds of slots online available at William Hill Canada, such as five-reel slots and video slots, but they essentially work in the same way. While the odds of winning at slots are slimmer than other online casino games, they do allow you to play with small stakes on a wide variety of slots. Slots with a jackpot offer a larger prize pool, so let’s have a look at those next.

Jackpot slots

The main difference between regular online slots and jackpot slots is that the former have a lower maximum payout. With jackpot slots, however, there are larger top prizes, sometimes offering up to a seven-digit win on just a single spin.

While 'jackpot' can refer to a fixed huge cash prize awarded during jackpot games, the term is also used to describe progressive slot games. For fixed jackpot slots the size of the jackpot is, well, a fixed amount. With a progressive slot, the size of the jackpot increases each time a player places a bet on the game. Progressive jackpot slots are a great way to add to your online gambling experience. These games can offer some of the most exciting experiences of all casino games, as they provide you with the chance to win the biggest payouts you'll find online.

Online roulette

Online roulette games consist of a wheel with spaces that are either red or black and are numbered from 1-36. This popular game is easy to learn and even easier to play. All you need to do is predict where the ball will land and place your bet. The roulette wheel then spins, and if it lands on where you placed your bet, you win.

You may think that only one variant of roulette exists in online casinos, as this is typically the case at real-world casinos. However, at William Hill Canada, you’ll find multiple variants available, including a European version with one zero, and an American version with two. You’ll also find a French version that offers slightly improved odds if you bet on an even-money proposition.

Online blackjack

To win at online blackjack, you need a higher number than the dealer without exceeding 21. You are dealt two cards and can ask for another card as many times as you want before you reach 21.

One of the great things about playing online blackjack is the number of variants available. At a real-world casino, you’re restricted to just one or two games, but you'll find more here at William Hill Canada, including Blackjack Scratch, Royale Blackjack, and Blackjack Super 21.

Live casino games online

This is where online casino technology really comes into its own. Some players enjoy the thrills provided by a real-life casino but also enjoy the convenience of playing online. Live casino offers the ultimate experience to these players. The only difference between playing live casino at home and playing at a land-based casino is that with the former, the action is live-streamed to your device.

You’ll be playing at real tables, with real cards, and with real croupiers dealing your cards or spinning the wheel. Depending on the game, you'll also be playing with other players from all over the globe. With the ability to enjoy live chat with both players and the dealer, live casino offers a fantastic opportunity to enjoy an immersive experience while playing your favourite casino games online.

Enjoy free online casino games with casino bonuses

An online casino bonus is a great way to boost your balance with extra funds and make playing your favourite online slots even more fun. Casino bonuses come in a number of different forms and are applicable to a variety of online casino games.

Almost all casinos bonuses are subject to their own terms and conditions, but what you get back is certainly worth it. If you look at our current bonuses, you’ll see our welcome offer, along with any other offers we may have available. There isn’t a one-size-fits-all bonus, so just make sure to keep your eye on our bonus page in order to enjoy our selection of games the fullest.